Terms and Conditions

By purchasing a ticket, you confirm that you have read, comprehended, and accept these terms and conditions. You represent that you have the authority to accept these Terms on behalf of the other participants in your party by making a reservation on their behalf.

The online distribution channel known as chiangmaipopulartour.com allows tourists to purchase entrance tickets at a discount of up to 70% compared to purchasing them at the attraction ticket booths in Thailand.

1. THE BOOKING CONTRACT

Your booking is confirmed when the travel agent sends you a written confirmation after receiving the required deposit. Please carefully review your confirmation and immediately notify the Tour Operator or authorized agent of any incorrect or incomplete information. Please check that the names match exactly what is written in the appropriate passport.

To reserve a seat, you must be at least 18 years old. You agree to provide the Tour Operator with accurate and complete information.

2. BOOKING ON BEHALF OF OTHERS

When you make a reservation on behalf of other participants, you are considered to be the designated contact for each participant. This means that you are responsible for paying any and all fees associated with your reservation, informing the travel agent of any necessary changes or cancellations, and informing your party.

By making a reservation on their behalf, you warrant that you have obtained all necessary consents. The Tour Operator will not be held liable for any errors or omissions in the information provided to complete a booking. It is your responsibility to verify that any information you provide on behalf of another participant is complete and accurate.

3. PRICES AND VOUCHERS FOR TICKETS

3.1 How to Use the Vouchers? You can get a ticket from us. After the payment is completed, you will receive an email with an E-voucher within 3-5 days during office hours (8.30 a.m. to 5.00 p.m., local time, Monday through Friday). If you pay between Friday and Sunday, you will get a voucher on Monday.
The named individual must show up at the attraction on the specified date and time in order to use the voucher. There will be no refunds given to you or any other members who do not show up on time.

3.2 The Terms and Conditions of the Vouchers. The vouchers are just-in-time tickets to the attractions. No refunds will be given if you did not use your vouchers by the expiration date listed on the vouchers.
Some ticket prices are only available to tourists from outside Thailand.

After the confirmation, you can change the date, time, or number of people by contacting us at

info@chiangmaipopulartour.com at least three days in advance during office hours (8.30 am to 5.00 pm, local time, Monday through Friday).

Within the next 24 hours, you will receive a new confirmation email and an electronic voucher.
All vouchers are subject to restrictions and availability.

3.3 Voucher Cancellation After confirmation, vouchers cannot be canceled or refunded. However, by contacting us at info@chiangmaipopulartour.com at least three days in advance, the customer can modify passenger information such as name, date, and number of passengers during office hours (Monday through Friday, 8:30 a.m. to 5:00 p.m., local time).
If the operator closes or cancels an attraction or show that you have purchased. A voucher may be completely refunded, and we will let you know as soon as possible.
In the event that a problem arises, the company will provide a full refund.

3.4 Other CostsThe price we charge for each ticket is in Thai baht (THB), which includes VAT. Except for the exchange rate and transaction fee, which are determined by the bank you used, there are no other hidden costs.
3.5 Rights and Responsibilities chiangmaipopulartour.com reserves the right to update its website’s ticket price list at any time without prior notice.
Any attractions or shows that are deemed to be in violation of this policy may have their reservations denied and canceled by lanternTicket.com.
Any booking error made by the customer is not our responsibility.
We are unable to guarantee that all ticket prices are the most competitive.

 

Child Policy:

  • Children over 7 years old, Equivalent price for adults

  • Children price over 4 years old, But not over 7 years old

  • Children under 4 year, Free of charge

Cancellation & Refund Policy:

The refunds for booked trips will be paid out as following.

  1.  45 days or more before starting the trip. It will be 50% include the transfer fee from the deposit
  2.  30 days before starting the trip. It will be 30% include the transfer fee from the deposit.
  3.  Less than 30 days before starting the trip. It will be no refund.
  4. You will receive a full refund if we cancels an experience.

4. Support: For more information, please contact us at info@chiangmaipopulartour.com from 8 a.m. to 5 p.m. local time, Monday through Friday.

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